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 Since Go-Live, we are much more efficient because we are not spending 15 to 20 minutes looking for one lost item only to cancel the order and disappoint the customer. Sales have been on a steady increase for the last four years, so we are fortunate to have a system in place that can now support it. We finally have a scalable operation.
Sarah Halvorson
Director of Operations
 When Willamette Valley Company, Inc. set out to replace their legacy ERP system, the diverse requirements of the Willamette Valley Company divisions such as Eclectic Products presented numerous challenges to integrate existings systems and at the same time implement a standard product ERP Solution.
Willamette Valley Company found that IFS provided the modular and standard product solution that integrated seamlessly with Willamette Valley Company's existing Warehouse Management and Control System and Transportation Management System - Intek's Warehouse Librarian and American Systems Integration Clippership.
These three solutions coupled together have provided Willamette Valley Company with a completely integrated Supply Chain Solution that has delivered the accuracy, efficiency and low cost of ownership that Willamette Valley Company needed to support their growth and compete effectively in the marketplace.
Gerald Nakamura
Chief Information Officer
 The implementation of the Supply Chain Execution solution from Intek helped provide us with the tools and confidence to grow. Once we understood the system's impact we had no fear of substantially increasing business penetration and increasing revenue because we knew we could deliver to our customers accurately, timely, and efficiently. Any distributor looking to grow their business, significantly improve accuracies while at the same time lowering their operating costs should consider implementing Intek's supply chain execution system.
Randy Reber
CEO
 One of the draws for us was that buying Warehouse Librarian™ you could use it right away without any heavy modification. We went off our old system on Friday, and on Monday we were operating the new one, by the end of that first week we had done all of the normal business that was slated for that week. We didn’t have to phase it in, and training went smoothly...As a result, we’ve gotten about an 18% improvement on a cost-per-unit basis.
Tom Rafferty
Distribution Center Manager
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Extreme operational accuracy reduces costs and enhances revenue...
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Some important questions about your distribution center:
- Has your information system been able to keep up with the growth of your business?
- Do your distribution associates have the data and automation tools to make them as efficient as possible - and can you measure their effectiveness?
- Can you easily integrate your supply chain execution system with your material handling equipment to accelerate throughput?
- Are you utilizing your storage space optimally?
- Can you keep up with rapid expansion in the number of SKUs and shrinking order sizes?
- And can you monitor all the above in real time?
With Warehouse Librarian the answer is yes!
Please take a few minutes to watch a customer video from the column to your left.
We've not only helped many clients keep up with the rapid changes in their business, but we've helped them scale their businesses to be several times the size they were when we began working with them. We do this with a Windows-based solution that delivers extraordinary time to value and TCO benefits for our clients, yet modularly scales seamlessly as they grow and place higher levels of demand on our solution.
- Have you experienced problems with your previous solution or solution provider?
- Do you need a provider that can work with you to help you design and implement your system for success?
- Are you in a situation where you cannot afford a long implementation cycle or a failed implementation (or another one)?
With Intek and Warehouse Librarian, you can rest assured!
We've been assisting our clients - for more than two decades - to design and optimize their manufacturing and distribution operations to achieve competitive advantage in their markets. And of critical importance to us and our clients, we do not allow you to fail.
Our software and solutions are successfully running in retail, e-commerce, wholesale, manufacturing, and the life science markets - in market verticals like pet supplies, electronic parts, coffee manufacturing and distribution, government, medical device manufacturing, pharmaceutical distribution, apparel and Third Party Logistics (3PL), and we do not have implementation failures.
Talk to us and let us tell you how we deliver competitive advantage with our world-class supply chain execution solution, Warehouse Librarian.
- Is your inventory accuracy greater than 99.5%?
- Does your order fulfillment accuracy exceed 99%?
- Does your stock availability meet these same metrics - in both the pick location and throughout your distribution center or manufacturing storage operation?
- Can your business system reconcile your inventory count even though you store and distribute SKUs in pallet, master pack, case, and each quantity?
With Warehouse Librarian the answer is yes!
Please take a few minutes to watch one of our customer videos from the panel on the left.
Reliable and accurate information in the distribution center is a vexing problem. Attainability of consistent accuracy metrics is extremely challenging.
We have a proven and verifiable track record for helping customers succeed by delivering very high accuracy which benefits demand forecasting, customer retention, labor productivity, capital efficiency and profitability. Our clients will tell you how they've achieved these successes - watch a featured video, or read their testimonials.
Why should you work with Intek?
With Intek, you gain from our dedicated service, delivered by extremely experienced professionals, implementing superior, proven technology.
From a people perspective, we have hundreds of person years of expertise - we've done this many times before - and we do it well. Throughout our 20+ years in business, we have shown a consistent ability to execute and delight our clients. Failure for our clients or us is not in our DNA. And since we're totally focused on supply chain execution, you won't get lost in the shuffle working with us.
From a product perspective, we have leading edge technology built on a solid, Windows-based foundation that implements very quickly - delivering rapid time to value and a very low TCO for our customers. We have a full featured solution that is in its 13th major release in over 16 years of history. Our solution scales with you as your business grows - without having to throw out your previous investments. It's a highly modular solution, so as your needs grow or you would like to take advantage of more sophisticated supply chain execution capabilities, a simple field upgrade opens tremendous new capabilities for you. And unlike many other solutions, when you fit our solution to your business, you configure, rather than customize. So, you can still easily upgrade to new versions of our product as they become available - rather than being stuck with an outdated product as occurs with many other solutions.
The most complete product in the world does little good if you can't train your people to use it. Our solution is proven to be easy to use so that you can take advantage of temporary workers to reflect seasonal spikes in your business - or to quickly train new workers brought on to replace the inevitable turnover. Even in these scenarios, our rock solid verification features keep your inventory and order fulfillment accuracy levels at exceedingly high levels.
In total, we deliver the confidence for you to grow. We know that you will execute - accurately, efficiently, and with competitive advantage. We have many clients who have grown their top line revenue by 600% or more within a few years of our implementation. We couldn't be more delighted with results like that.
Interested in finding out more? We invite you to talk to us. Or better yet, talk to our customers about their experience with us.
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Would you like to:
- Reduce inventory, increase turnover, and minimize time to customer and stock-outs?
- Manage shorter product lifecycles, respond more quickly to changes in demand?
- Reduce transportation and warehouse cost?
- Benefit from efficient layout, well utilized resources, streamlined inventory and flawless order fulfillment?
- Have cross-docking and flow-through capabilities to reduce the need for warehouse space?
- Reduce costs, reroute around trouble spots, coordinate deliveries precisely and deliver more, faster, for less money.
- Connect your transportation network from procurement to delivery?
Retail is a category in which we serve many clients like Petco, Beauty Brands, and Sur La Table. Some of our clients' retail operations enjoy the highest volume distribution requirements in the industry.
We have clients reading millions of bar codes per day, processing hundreds of thousands of physical transactions; all enjoy sub-second response time. From voice picking to RFID support, from hardware automation to standards based productivity measurement, we give our retail clients the edge to excel within their markets.
Many of our clients supply their own stores and utilize their own transportation fleet. In a business environment where fuel prices are high, our clients depend on our load planning support to build routes that utilize their transportation resources and route stops most efficiently. Some very large clients use a combination of their own fleets, LTL, TL, and parcel shipments to meet their customers' needs. Our solutions help them make the most efficient determinations and execute within the distribution center to meet those plans.
In your market you have made a significant investment in your client facing technologies.
- Are those technologies connected in real-time to your supply chain execution?
- You have the infrastructure in place to quickly get new items cataloged and up on your site right away, but do you know where your inventory is when the orders start coming in?
- If you don't have an item in inventory or your can't tell your site visitor that you have it, how much does it cost you to have them leave?
- Can you really achieve same day shipment in your current operation? Without overtime? Without errors?
Our solutions power some of the most successful e-commerce companies in the world like shopbop.com and Sur La Table. By thinking outside the box we've assisted customers like these to extend their distribution platform into their marketing operation, we've assisted them to cut their order to ship cycle to minutes in some cases, and we focus with them on achieving 100% order fulfillment and accuracy.
At Intek we understand they key issues you face and we have a solution for you with Warehouse Librarian.
Wholesale distribution continues to be heavily impacted by market dynamics.
- Are you losing customers to competitors because your SCE systems are struggling to cope with retail compliance, inventory and order accuracy, or order fill rate?
- Are meeting retail compliance requirements costing you money in penalties and added labor?
- Are you having a hard time retaining workers, in all economic conditions?
- Are your systems barely coping with the explosion of SKUs?
With Warehouse Librarian, you can get your products to customers faster, and at lower cost, by effectively managing transportation and warehouse costs and processes. Your survival depends on how efficiently you can provide the best possible service to your customers. Join our customers like Willamette Valley Supply Company, Whitesell, and Hardware Distributors, who have solved many challenging issues that you are facing by implementing our solution.
In our world of accelerating change, many wholesalers are overwhelmed by "SKU proliferation.” This year they have more part numbers to track than they did last year, and next year there will be even more. This trend is ongoing and is relentless. Some of our customers literally distribute millions of items. We enable them to do this along with providing the tools to cope with the challenges of bringing on new items at a fast rate, determining where to store them and efficiently moving products to their customers.
Efficient movement of goods to the customer alone however is not enough. Retail compliance standards enforced with financial penalties requires a multitude of very stringent demands ranging from punctual delivery times to exact shipping label placements.
On top of this, the blue collar workforce is aging and shrinking. By most estimates, this trend will persist under all economic conditions.
Our customers thrive against these challenges thanks to the power of our software and by integrating automation and material handling systems inside their distribution centers. The benefits include reducing the work force, improving accuracy and meeting retail compliance.
Critical infrastructure and extreme tracking requirements (like full lot number tracking and expiration dates) characterize your market.
- Are you confident that your have 100% traceability with Lots and Expiration Dates?
- Can you comply with FDA regulations for full recall of product? If you were asked to do a product recall within four hours, what would you do?
- Are you meeting compliance initiatives?
- Does balancing client safety and regulatory compliance with distribution operations feel like you are losing control of your supply chain?
- Are the costs of operations impinging on your ability to optimally serve your clients?
We've been supplying our software solutions to companies across the Life Sciences spectrum since our founding. We've provided some of the largest, most sophisticated health care logistics systems in the world to the US Government, like Madigan Army Medical Center (MAMC). We have deployed systems for customers in medical device manufacturing, for example, Medtronic, medical gases manufacturing and distribution, such as Norco, materials science innovators like Sigma-Aldrich, and contact lens distribution such as Synergeyes.
From small, private distribution facilities in any Life Sciences sector to large corporate or government agency strategic distribution centers and manufacturing operations, we can support your environment and your client safety initiatives.
Many of the challenges for manufacturing come from the requirement of managing two types of inventory: raw materials and finished goods.
- Are you frequently manufacturing too much of the wrong product and not enough of the right product because of inventory accuracy issues? Stopping or rescheduling production because of raw materials inventory problems?
- Are you facing brutal competition in a climate where you are unable to raise prices to match cost increases?
- Are you hit by higher operating costs across the board for energy to run your factories and DCs?
- Are you threatened by emerging economies and the over-capacity in virtually every manufacturing sector?
Manufacturing distribution efficiency is dependent on efficiently managing raw material support and finished goods - sometime within the same footprint - and often under conflicting objectives. For example, there may be a requirement for raw material lot tracking coupled with serial number capture for outbound finished goods.
A good system deployed in a manufacturing environment must support these challenging conditions. We've assisted many manufacturers such as Boyd Coffee, Willamette Valley Supply Company and Astronics achieve extremely high accuracy in manufacturing distribution - inbound from vendors, inbound from the manufacturing floor, and outbound to customers - and with high efficiency in their operations.
Third party logistics providers are becoming an increasingly important resource for distribution - especially when fuel prices are high and economic conditions are challenging for distribution and manufacturing.
- Can you meet your clients' demands for inventory accuracy and order turn-around?
- Are you realizing that a paper based inventory and fulfillment system is not the long term solution?
- Are you feeling constrained by your inability to address the diverse needs of a growing, changing client base?
- Would you like to incorporate new service offerings and respond to new market requirements quickly and easily, while keeping IT costs low?
- Do you need to support multiple clients within a single distribution center with Supply Chain Execution?
- Do you need to reduce labor costs and increase productivity of the warehouse workforce with Labor Management?
- Can you sell your services by each activity that you perform on behalf of your client?
- Can you track and bill your services by the processes that you perform on behalf of your client?
Our 3PL solutions enable you to actually be in the pick-pack-and-ship business! No more scrambling to transform your operation from being a unit load expediter to serving clients who have multiple units of issue and multiple freight options for their clients. And our 3PL extensions to Warehouse Librarian allow you to compete in your market in an entirely new way - you can sell and bill your services by the task. As the 3PL market becomes more competitive, having this ability might make the difference between survival and failure.
Our solutions allow aggregation of clients over storage systems. This can provide significant market advantage by providing the capability of housing many clients within an automation system. It is even possible to perform distribution for your clients for less cost than they can do it themselves! Let us show you how.
Our clients in your market segment are companies like CDS (A division of the Hearst Corporation), and Sigma–Aldrich.
Analysts, for several years, have been calling for legacy platforms to be replaced with modern systems.
- Is your TCO for your current system more than you can stand?
- Is upgrading your current system impossible or just extremely expensive?
- Are you stuck in a world of antiquated green screens?
- Are you finding that new requirements become expensive customized application bolt-ons or worse yet only addressable by increasing head count?
- Are you finding that your IT department is fully allocated just to keep your supply chain systems running?
- Are your systems unable to cope with the demands of retail compliance and SKU explosion?
If your system is being buffeted by the dynamic trends that are impacting the SCE market everywhere, we understand. A significant part of our practice is replacing systems that weren't designed to cope with today's requirements and weren't designed for the future.
We've replaced dated or failed systems from the small to the large. In some cases we have emulated the integration of a legacy system with the existing business infrastructure - it's just a drop in replacement to your current system. In others, we have created a process that caused minimal disruption and get's you out of fire fighting mode.
We are not about just selling you another system. We are about solving the problems that are costing you money and that are negatively impacting your ability to better service to your customers. We know that it is a sensitive undertaking to explore a way out. Let us put you in touch with our customers that we have done this for.
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425.455.9935 |
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35328 SE Center St. |
Snoqualmie, WA |
98065 |
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